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We have a position for a Communications Manager (CM) in the Technical information Department (TID). This position will support the Global Security (GS) Principal Directorate and the GS Principal Associate Director (PAD). The CM will have four major areas of responsibility: (1) within a framework of broad policies and procedures, will serve as communications manager and consultant for completing a wide variety of complex and highly specialized science-oriented communication products for the directorate; (2) interface with the directorate Technical Publications Group (TPG) to ensure the production of high-quality work products; (3) work with the senior management team and the Public Affairs media liaison to provide factual science and technology stories depicting the work of the GS programs; and (4) work with the PAD office and protocol manager on planning and materials for the annual external review committee review. Incumbent will participate as a member of the senior management team to provide professional level advice on appropriate internal and external communications to managers and employees.
With limited direction from the PAD, the CM prepares fact sheets, presentations, scripts, newsletters, and internal and external websites. Arranges for photo shoots and video production of GS science. Also may work on high-level publications, white papers, and reports for dissemination to internal and external organizations and sponsors. You will serve as a liaison to the TPG manager and work closely with TPG’s management, writers, editors, graphic artist, and photographer. Where necessary, you will work with other TID recharge website designers, multimedia team, and photographers. This position will require frequent interactions with GS and Laboratory senior management, including the Laboratory Communications Director, Laboratory Director, Deputy Directors, Principal Associate Directors and Associate Directors, as well as the Public Affairs Office (PAO), the External Review Committee (ERC), Department of Energy (DOE), National Nuclear Security Administration (NNSA), Department of Defense (DOD), Intelligence Community (IC), Department of Homeland Security (DHS), and high-level managers. This position is matrixed to Global Security PAD Office from the Technical Information Department (TID).
- Produce professional-quality written, factually correct articles and presentations that explain science and technology to internal and external audiences. Manage and develop content for internal and external websites.
- Manage highly complex technical information communications and interface with TPG writers/editors, graphic artists, and others to ensure high-quality products.
- Develop, implement, and manage a communications plan for the Directorate. Evaluate the types of skills needed on the communications team and implement changes as appropriate. Develop and execute budget for communications efforts in support of the GS Directorate. Look for opportunities to improve the business/communications model for providing estimates and tracking costs.
- Design, lead and evaluate the progress on multiple simultaneous highly complex projects including content and production decisions. Oversee and manage the projects from concept to completion; coordinate the work with scientific content providers, other editors, designers, and compositors; set production schedules; and track costs.
- Provide guidance and strategic direction to the senior management team in the development of communication materials, surveys, and presentations that recognize the view point of the customer and ensure that work is consistent with Laboratory/GS strategies.
- Design and execute technical communications products and services that set the quality standards for technical communications, interacting with program managers, program directors and other senior management.
- Plan long-term projects and activities, identify tasks, set standards for both quality and quantity of work, provide direction and assistance to less-experienced technical editors and writers, and serve as the final quality checkpoint; serve as a resource to programmatic staff, subject matter experts, authors, and technical reviewers.
- Provide science communication products to the Laboratory’s point of contact in the Washington, D.C., office; maintain and utilize a valuable network of professional contacts.
- Oversee the updating and dissemination of applicable LLNL policies, procedures, and regulations related to ES&H, security, property accountability, physical and computer security, procurement, and business management and that these documents are appropriately applied to the communications office.
- Bachelor’s degree in English, communications, journalism, engineering, or scientific area, or the equivalent combination of education and experience in the area of technical communication.
- Demonstrated advanced problem solving, analytical and decision making skills, based on aggregate information and the recommendations of others, which significantly affect the ability of the organization to achieve its overall objectives and long range goals.
- Experience in managing complex and highly visible scientific and technical communications with multidisciplinary teams.
- Experience as a diverse communications specialist, with effective leadership and team-building skills.
- Ability to effectively interact with all levels of personnel, internal and external to the Laboratory.
- Extensive experience successfully working multiple, large technical communication projects concurrently in a rapidly changing environment and attend to intense details with high consequence of error with ability to be self-directed, highly motivated, reliant, and dependable.
- Extensive experience facilitating communications across multiple platforms such as high-level reports, social media, print, and video.
- High-level of communication skills, both verbal and written, necessary to explain, present, direct, negotiate, and influence others effectively. Advanced interpersonal skills with the ability to handle classified, unclassified, sensitive, and confidential issues with tact, diplomacy, and discretion.